Privacy Policy
Last update: 25.05.2026
We (also known as "We", "Us" or "Our") are committed to protecting your personal data and privacy.
This Privacy Policy explains how we collect and store the information you provide through Crest Rendflow (the "Website").
We uphold these principles:
To be transparent about how we process and collect your personal information:
We want you to make informed decisions about how we use and process your personal data. That's why we created this website. We use various methods to keep you informed about your personal data and how it's handled.
If we think you need specific information, we'll provide it at the right time.
We're happy to answer your questions and explain any legal limits that apply. You can reach us by email at: info@crest-rendflow.com
Your personal data will only be used for the purposes outlined in this Policy.
We process your Personal Data for various purposes, including offering the website and Services (which may connect you with third-party trading platforms), improving the site, protecting our rights and interests, maintaining and delivering the Services, meeting legal and regulatory obligations, and conducting administrative and business activities. We also process your Personal Data to better understand your preferences and needs.
Personal Data are also processed by us in order to better comprehend your preferences and needs.
To help you protect your personal data rights with key tools and resources:
To protect your rights, we have substantial resources available. Contact us anytime to request your personal data. We can modify or delete it, stop using it for specific or general purposes, transfer it to you or a third party, and accommodate your requests.
Protect Your Personal Data:
While we cannot guarantee complete security of your personal data, we commit to using industry-standard methods and techniques to protect it.
Our Privacy and Security Policy is comprehensive.
1. The Scope?
This policy outlines the types of personal data we collect from individuals and how we process, share, and protect it.
This policy applies to information that relates to an identified or identifiable person. An identifiable person is someone who can be directly identified or recognised through a combination of information we hold or can access.
We define "processing" as any activity involving the use or collection of personal data, including managing, organising, and storing it.
Our services are intended for general audiences and are not designed for anyone under 18 years old. We do not knowingly collect information from minors or permit them to use our services. If we become aware of any personal data belonging to a child, we will delete it promptly.
2. What Personal Data Do We Hold About You?
When you access our service, channels, or website, we collect your Personal Data. We may ask for your Personal Data in some cases, and in others we gather it by analysing your use of our Services and channels or by receiving information from third-party partners.
You're not required to share personal information with the company or face any consequences for declining to do so.
However, you're not required to provide us with any personal data. In certain circumstances, if you choose not to supply personal data, we may be unable to offer our Services or allow you to access the website.
4. What Personal Data Do We Collect? When you visit our website, we gather the following personal information about you:
This includes information about your online activity log, traffic data (including your IP address, access date, access time, and browser type), the language you used, software crash logs, and device information. This data is not personal information and cannot be used to identify you.
Personal Data We Receive From You: any personal data you voluntarily provide when you connect with a third-party online trading platform through us.
Personal Information You Provide to Third-Party Platforms: this includes your full name, address, phone number, and email address to facilitate your trading activity.
5. Legal Basis and Reasons for Processing Your Personal Data
Your Personal Data is processed by the company for the purposes outlined in this section, and in accordance with the applicable legal basis.
The Company cannot process your Personal Data without a legal basis. The legal grounds the Company relies on to process your Personal Data are:
- You've consented to your Personal Data being processed for one or more purposes. This applies when you submit personal information through the Website so we can transfer it to a third-party trading platform.
- The Company or a third party may need to process your information to meet their legitimate interests. For example, this may be necessary to improve our Services or defend legal claims.
- Processing is required to comply with legal obligations.
Contact us by email for more information about the steps we take to protect our legitimate interests.
Below is a summary of the reasons and legal grounds we may use your personal data for.
Scope
Legal Basis
To share your personal information with third parties at your request for access to digital trading
If you ask us to, we may collect Personal Data from you to send it to third-party companies.
You've consented to us processing your Personal Data for one or more of the reasons outlined.
2. To answer your requests, questions or concerns
We need your Personal Data to help address any questions you may have about the Services.
We need to process personal data to protect the legitimate interests of the Company or a third party.
We process your personal data to comply with legal, administrative, and judicial obligations.
To meet legal requirements, we need to process your information.
4. To enhance Our Services
We may use your Personal Data to improve Our Services, including crash reports and malfunction data collected in relation to the Services.
We need to process personal information to protect the legitimate interests of the Company or a third party.
5. To prevent fraud and misuse of our services
The Company or a third party may need to process legitimate interests for business purposes.
6. To perform and manage actions that align with the requirements of Our Services
This includes back-office functions, business development activities, strategic decision-making, oversight mechanisms, and similar activities.
We need to process personal information to serve the legitimate interests of the Company or a third party.
7. To conduct analysis, such as statistical analysis
We use various analytical techniques, including statistical methods, to inform our decision-making on different issues.
The Company or a third party has a legitimate interest that requires the processing of your data.
To protect our assets, rights and interests—as well as those of third parties—we've developed processes to establish and defend legal claims.
We may process your Personal Data to safeguard our rights, interests and assets, or those of third parties, in accordance with applicable laws, regulations, agreements, and our terms and conditions.
The Company or a third party has a legitimate interest that requires processing of this information.
6. Sharing Your Personal Data with Third Parties
The Company may share your Personal Data with third-party service providers such as hosting and storage providers, including IP address information and user experience analytics.
You can request that we share your Personal Data with third-party trading platforms. When you do, we'll provide your Personal Data to those platforms in accordance with their privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may also share Personal Data with related entities and business partners to help us enhance and improve our products and services.
If required to protect the rights of third parties or safeguard assets, the Company may disclose Personal Data to regulatory authorities, local authorities, or other official bodies.
We may share your Personal Data with potential investors, buyers, lenders to the Company, or other group entities in connection with a transaction (including the transfer or sale of Company assets or assets of any group company) or as part of any merger, restructuring, consolidation, or bankruptcy involving the Company or any group company.
7. Third-party cookies and services
Third-party services, such as advertisers and analytics providers, may be used on our website. These companies may use cookies or similar technologies.
Cookies are small text files stored on your device each time you visit our website. We use them to understand your preferences and browsing behaviour, improve your experience, remember your settings, and tailor products and services to your interests. Cookies also help us gather statistical and analytics data.
Some cookies we use are session cookies. These are temporary files downloaded to your device and expire when you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period after you close your browser. We use them to recognise you as a returning visitor and allow you to return to the website more easily.
Types of Cookies:
We may use them based on their intended purpose.
The type of cookie
Cookies are essential for this site to function
Scope
These cookies are essential for accessing the features you've requested and navigating our website. We use them to deliver the information, products and services you've asked for.
They're required for your device to download and stream data, allowing you to move around the site, use its features, and return to pages you've visited before.
Additional Information
Cookies collect personal data, such as your username and last login date, to confirm you're logged in to the site. They're automatically deleted when you close your web browser (session cookies).
The type of cookie
Functionality Cookies
Scope
Cookies help us recognise you when you visit our site and remember your preferences.
Additional Information
Cookies collect Personal Data, such as your username and last login date, to confirm you're logged in to the site. They're automatically deleted when you close your web browser (session Cookies).
The type of cookie
Cookies for performance
Scope
We use cookies to collect statistical data about how our website performs and to help us improve it. They also allow us to analyse how our site is being used.
Additional Information
Cookies store anonymous data that isn't linked to any identifiable person. Some cookies are removed when you close your browser, while others remain until you delete them manually.
Cookies are blocked or removed
To adjust your browser settings and prevent or remove cookies, use the links below for some of the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, be aware that certain website functions and features may not work as expected if this occurs.
ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of your personal data
The Company will retain your Personal Data for as long as necessary to fulfil the purpose of processing described in this Policy, or for longer periods as permitted by applicable law, regulations, and relevant orders.
We'll share your information with third-party trading platforms for 12 months. If you consent to this, we'll continue sharing your data for a further 12 months.
We regularly review retained Personal Data to confirm it's still required.
9. Transferring personal information to third-party countries or international organisations
Your personal information may be transferred to other countries—meaning your data could be transmitted to a third country (a jurisdiction outside your home country) or to international organisations. The Company takes all necessary steps to protect your personal data and ensure that you can exercise your rights and access effective legal remedies.
These protections are available to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides adequate protection of Personal Data under Article 45(3) of Regulation 2016/679 (GDPR).
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
- The transfer complied with the standard data protection clauses approved by the EU Commission under Article 46(2)(c) of the GDPR. You can view these EU-approved clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide details about the security measures used to protect your Personal Data when it's transferred to third-party countries or international organisations. Email info@wealthwaydigital.uk for more information.
10. Security of Your Personal Data
We've implemented appropriate organisational and technical safeguards to protect your Personal Data, including measures against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that Personal Data security will be maintained without error. We're not liable for any indirect, incidental, or consequential damages resulting from the use or disclosure of Personal Data—including disclosure due to transmission errors, unauthorised access by third parties, or circumstances beyond our control.
If required by law or other obligations beyond our control, we may need to disclose Personal Data about you to third parties such as public authorities. We cannot control how these third parties secure your Personal Data in such situations.
Data transmitted over the internet cannot be completely secured. We cannot guarantee the security of Personal Data you send to us online.
11. Hyperlinks to third-party websites
Our website contains links to third-party websites and applications. These third-party sites and apps are not under our control, and we're not responsible for how they collect or use your personal data. This privacy policy doesn't apply to those third-party sites or apps.
Before you visit or use any third-party website or app, we recommend you read their privacy policies. Please also be cautious about providing your personal data to them.
12. Policy Changes
Before accessing any third-party website or app, we recommend you read their privacy policy. We also suggest you review what Personal Data you're comfortable sharing with them.
Your rights regarding your personal information
You are entitled to request that we verify the accuracy of Personal Data collected about you, correct any inaccuracies, and delete Personal Data that we no longer need. You may also restrict the types of processing we perform on your personal information.
If you are an EEA resident, please refer to this page:
These rights apply to the information you provide in relation to your Personal Data. You can request to exercise these rights by emailing the address below.
Access rights
We can verify the accuracy of Personal Data we are processing about you. If accurate, you can access your Personal Data.
We will provide an electronic copy of your Personal Data currently being processed at no charge. Additional copies may incur a reasonable fee. The data will be made available electronically if you request it.
Your right to access Personal Data must not conflict with the rights and freedoms of others. If a request would harm another person's rights or freedoms, we can refuse the request or limit how we fulfil it.
Right to rectification
We are entitled to rectify inaccurate Personal Data. You can demand that any incomplete or inaccurate Personal Data concerning you be corrected, taking into account the reason for processing.
Right to erasure
The following reasons apply: (a) Personal Data are no longer needed for the purpose they were collected or processed; (b) You withdraw consent and there is no legal basis to process; (c) You object at any time, based on a reason specific to your situation, to the processing of Personal Data about you that is based on legitimate interests pursued by us or a third party; (d) Personal Data are unlawfully processed; or (e) Personal Data must be removed to meet a lawful obligation of the company.
This right does not apply if processing is necessary (a) to fulfil an obligation required by European Union law or Member State law; or (b) to establish, exercise or defend legal rights.
Processing restrictions
If you are concerned about the accuracy of your Personal Data, you can ask us to limit its processing.
If you request that Personal Data be restricted, we may only retain it if you give consent, or to establish, exercise or defend legal rights, or to protect the rights of another individual, or for a reason of significant public interest within the European Union or a Member State.
Right to data portability
If processing is carried out by automated means and is based on your consent or a contract you are party to, you have the right to obtain and reuse your Personal Data.
You can request that your Personal Data be transferred directly from us to another controller, if technically feasible. Exercising your right to data portability does not affect your right to erasure. The right to transfer data does not interfere with the rights or freedoms of anyone else.
Right to object
You have the right at any time to object to processing of Personal Data about you that is based on legitimate interests pursued by us or a third party. This includes objecting to profiling based solely on these legitimate interests. If we can establish compelling legitimate grounds for processing your Personal Data, we may continue unless you can demonstrate that they are outweighed by your rights, freedoms, interests, or the establishment, exercise or defence of legal rights.
Regarding direct marketing, you have the right at any time to object to processing your Personal Data.
Right to withdraw consent
You may withdraw your consent for us to process Personal Data about you at any time. This will not affect the lawfulness of processing carried out before your consent was withdrawn.
You are entitled to lodge a complaint with your supervisory authority.
You may lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to Personal Data processing within the European Union.
European Union and Member State laws may limit your rights regarding Personal Data, as detailed in this section.
We will provide the requested information regarding your rights under this section within one month of receiving your request. We can extend this timeframe to two months if needed, depending on the nature and volume of requests. We will notify you of any extension and the reasons within one month of your request.
Information will be provided free of charge unless the request is unfounded or excessive, particularly if repeated. In such cases, we may charge a reasonable fee to cover administrative costs. We may also decline to act.
If we have doubts about your identity, we may request further information to verify it.